You can create products for your customers to purchase. Products can be physical such as SIP handsets, services such as consultancy, or blocks of minutes if the system has been configured for these.

To create a product

1. Log in to the NewTel Sysytems web interface.
2. Go to Commerce » Products.
3. Click the "Add a new product" button.
4. Enter the following:
   • A name for the product.
   • Optionally a description.
   • The type. For blocks of minutes, this should be "call time". For all others it should be "product".
   • If call time, the number of minutes. These are automatically added to the customer's minutes remaining. They expire at the end of the month as normal, and can roll over for one month if so configured in the rate plan.
   • A description shown to the customer before they make the purchase. This should include pricing details.
   • The default costs. These can overridden per rate plan using the "Product cost exceptions" link at the bottom of the edit rate plan page.
5. Click the "Save" button.

Customers can then purchase products using the Actions » Purchase menu. If the product has recurring costs, a charge will be added to the customer. Deleting the charge will cancel any further recurring costs.